PRIVACY POLICY

Business: Brilliant Lawn & Landscape LLC (“Brilliant,” “we,” “us,” or “our”),

Mailing address: P.O. Box 45, Brillion, Wisconsin 54110

1. Introduction This Privacy Policy describes how Brilliant Lawn & Landscape LLC collects, uses, discloses, and protects personal information obtained through our website www.brilliantwi.com (the “Site”) and in connection with our lawn care, landscaping, stump grinding, snow removal, and related services (the “Services”). By accessing the Site or using the Services, you consent to the practices described in this Policy.

We may update this Policy periodically. Changes will be posted on the Site with a revised effective date. Continued use after posting constitutes acceptance.

2. Information We Collect We collect information only when you provide it directly or as necessary for Site operation:

A. Information You Provide Directly

Contact details (name, email address, phone number, physical address)
Service-related details (property information, service needs, preferences)
Messages or submissions via contact or quote request forms

B. Information Collected Automatically We collect limited technical data required for basic Site functionality, such as:

IP address and basic browser/device information
Interaction data (e.g., pages visited)

We do not knowingly use cookies or tracking technologies for analytics, advertising, or profiling purposes beyond what is essential for the Site to function.

C. Information from Third Parties We may receive limited information from payment processors or scheduling platforms if you engage our Services (processed securely by those providers; we do not store full payment card details).

3. How We Use Your Information We use personal information only to:

Respond to inquiries, provide quotes, and deliver Services
Schedule appointments and communicate service updates
Process payments and send invoices/receipts
Comply with legal obligations and protect our rights

We do not sell personal information.

4. Sharing of Information We disclose personal information only as necessary:

To service providers assisting with operations (e.g., payment processing, email delivery), under confidentiality obligations
To comply with legal requirements, court orders, or to protect safety and rights
In connection with a business transfer (e.g., merger or asset sale)

We do not share with unrelated third parties for marketing.

5. Cookies and Tracking Technologies The Site may use essential cookies or similar technologies required for basic functionality (e.g., form submission). We do not deploy non-essential cookies for tracking, analytics, or advertising. You may manage cookies via your browser settings, though disabling them may affect Site usability.

6. Data Security We maintain reasonable safeguards to protect personal information. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Data Retention We retain personal information only as long as needed to provide Services, fulfill business purposes, or meet legal requirements. Thereafter, we securely delete or anonymize it.

8. Children’s Privacy The Site and Services are not directed to children under 13. We do not knowingly collect information from children under 13. If such information is identified, it will be deleted promptly.

9. Your Rights and Choices You may contact us to:

Access, correct, or request deletion of your personal information (subject to legal retention needs)
Opt out of any marketing communications

For California residents, we note that we do not sell personal information and provide applicable CCPA rights where relevant. Requests should be submitted via the contact details below; we will verify and respond reasonably.

10. Third-Party Links The Site may link to external sites. We are not responsible for their privacy practices.

11. Contact Information Brilliant Lawn & Landscape LLC 964 W Ryan St, Ste A (or P.O. Box 45) Brillion, Wisconsin 54110 Email: contact@brilliantwi.com Phone: (920) 418-2716

This Policy is governed by Wisconsin law.